hhhbd's Privacy Policy

1 Introduction & Scope

hhhbd ("we", "us", or "the platform") is a trusted online casino and betting service provider in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy explains what information hhhbd collects when you use our website, mobile interface, or related services, how we use it, and how we keep it secure.

By registering or beginning to use our platform, you agree to the terms of this privacy policy. This policy is connected to our Terms & Conditions and both documents should be read together.

This policy applies only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

2 Information We Collect

At various stages of our service relationship with you, we may collect the following types of information:

2.1 Information You Provide

• Name, date of birth, and national ID number (for age verification).
• Email address and mobile number.
• Username and password (securely encrypted).
• Financial transaction details — such as information required for bKash, Nagad, Rocket, or bank transfers.
• Any information provided when contacting customer support.

2.2 Automatically Collected Information

• IP address and device identification information.
• Browser type, operating system, and screen resolution.
• Logs of your activity on the website — which pages you visited and how long you stayed.
• Information collected through cookies and similar tracking technologies.
• Your gaming history and betting activity.

2.3 Information Received from Third Parties

• Verification information from identity verification service providers.
• Information from specialist services for fraud prevention and risk assessment.
• Transaction confirmations from payment processing partners.

3 Purposes for Using Your Information

hhhbd uses your information for the following legitimate purposes:

• Account management: To handle registration, login, and ensure account security.
• Financial transactions: To process deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfers.
• Customer support: To help resolve your issues via live chat or email.
• Security and fraud prevention: To detect unusual activity and maintain platform security.
• Responsible gaming: To identify problematic gaming behaviour and take the necessary steps.
• Age verification: To confirm that all members are aged 21 or older.
• Service improvement: To further improve our gaming experience and platform performance.
• Legal compliance: To comply with applicable laws and regulations.

We will not use your information for any purpose other than those stated above. Your prior consent will be obtained for marketing communications, and you may withdraw that consent at any time.

4 Cookies & Tracking Technologies

hhhbd uses cookies and similar technologies on its platform. Cookies are small data files stored in your browser that help improve your experience.

4.1 Types of Cookies

• Essential cookies: Essential for the basic functionality of the platform — such as maintaining login sessions. These cannot be disabled.
• Functional cookies: Remember your preferences and settings so your experience is smoother on future visits.
• Analytical cookies: Help improve the service by analysing site usage. Data is stored in aggregated and anonymous form.
• Security cookies: Used for fraud detection and account protection.

You can manage cookies by changing your browser settings. However, fully disabling cookies may limit some features of the platform.

5 Disclosure & Sharing of Information

hhhbd does not sell, rent, or distribute your personal information to third parties. However, information may be shared in the following specific circumstances:

5.1 Service Partners

Our payment processing partners (such as bKash, Nagad, Rocket providers, and banks) receive only the minimum information needed to complete transactions. They operate under strict confidentiality agreements.

5.2 Technology & Security Partners

Specialist technology firms handling identity verification, fraud prevention, and cyber security may have access to limited information — but only for the specific purposes defined in the agreement.

5.3 Legal Obligations

Information may be disclosed in response to a court order, government directive, or applicable law. In such cases, we will only provide the minimum information necessary to meet the legal obligation.

5.4 Business Transfers

In the event of a business merger or acquisition, user information may form part of the transferred assets. However, you will be properly notified before any such change takes place.

6 Data Retention & Security

6.1 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period as required by legal obligations, dispute resolution, or fraud investigations.

6.2 Security Measures

hhhbd uses industry-standard technologies and practices to protect your information:

• SSL encryption: All data transfers are secured by SSL/TLS technology.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access controls: Only authorised staff can access your information, and only for specified purposes.
• Security audits: Regular cyber security assessments and tests are conducted.
• Data minimisation: We collect only the information necessary to provide the service.

However, complete security on the internet cannot be guaranteed. We therefore ask you to stay cautious — use a strong password and never share your login details with anyone.

7 International Data Transfers

Our servers and technology partners may be located in various countries. As a result, your information may be processed outside of Bangladesh. For any such transfers, we ensure that:

• The receiving party maintains adequate data protection standards.
• Transfer agreements include strict confidentiality terms.
• Your information is used only for the specified purposes.

8 Your Rights

As a member of hhhbd, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or incomplete information be corrected.
• Right to erasure: Within the limits of legal obligations, you may request that your information be deleted.
• Right to restriction of processing: In certain circumstances, you may request that processing of your information be limited.
• Right to object: You may object to the use of your information for direct marketing.
• Right to data portability: You may request your information in a structured and readable format.

To exercise these rights or if you have any questions, please contact us. We will make every effort to respond to your request within a reasonable time.

9 Protection of Minors

hhhbd is a platform for individuals aged 21 or older only. We do not intentionally collect any personal information from minors. Age verification steps are taken at the time of registration.

If we become aware that a minor is using our platform, the relevant account will be closed immediately and any collected information will be deleted. If you have any information about this, please contact us.

10 Third-Party Links

Our platform may occasionally contain references to third-party websites. hhhbd is not responsible for the privacy practices of these external sites. We recommend that you read the privacy policy of any external site before visiting it.

11 Changes to the Privacy Policy

We may update this privacy policy from time to time. If there are any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to the registered email address where applicable.
• Post a notice on the platform regarding important changes.

If you continue using the platform after any changes, it will be assumed that you have accepted the updated policy.

12 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

Our team will give proper consideration to any privacy-related request you make.